Return Policy

RETURNS & EXCHANGES

We understand that every piece of jewelry that is bought from knickknackllc.com is special, both to you and your loved one. We have therefore taken utmost care in inspecting the product thoroughly and packing it carefully. However, if for any reason you are not entirely satisfied with your product, we’ll be glad to rectify the problem or exchange the product.

How many days do I have to return my order?

We stand behind every item we sell and we want you to experience total satisfaction with your purchase.
If you are not 100% satisfied with your purchase, you may return it within 7 days from the day the product is
received (date product is signed for) for a full refund or exchange on all orders placed on knickknackllc.com.

What are the conditions for exchanges and returns?

• All items must have the original price tag on them, label and certificate and must be returned in the same condition as delivered by knickknackllc.com
• Custom orders with engraving, special ring sizes etc. cannot be accepted for return, refund or exchange.
• Any item returned showing signs of wear, engraved, altered, resized by anyone  will not be honored for a return or exchange.
• Due to hygienic purposes Nose Pins and Hoop Nose Rings are final sale. No returns or exchanges will be
  honored on these items.
  
  
  

  What are the terms for the return policy?

  • If you wish to return your purchase for a refund, you may do so within the specified 7 days of receiving your purchase.
  • Product must be returned in the same condition, as it was when shipped.
  • Knickknack llc cannot be held responsible for jewelry or packages handled inappropriately outside of our services.
  • Refunds will be processed promptly.
  • An email notice, to the email address on file will be sent once the credit is processed.
  • Please note: Depending on your bank, the refund may take up to 3 to 7 business days to post to your account, from the day knickknackllc.com issues the credit.
  • PayPal orders may be returned for credit back to your PayPal account. Please allow up to 2 weeks for your account to be credited.

  Procedure for return/exchange 

  To return an item, simply follow the return procedures listed below:

  1. Contact our Customer Service online department at knickknackllc@gmail.com
  2. Within three business days of request for Return/Exchange a prepaid shipping label will be sent to you along with the instructions.
  3. If you are exchanging the item, the replaced item(s) will be shipped to you, once we have received the return item.